SOURCES OF MANAGERIAL RECRUITMENT
INTERNAL SOURCES EXTERNAL SOURCES
INTERNAL SOURCES EXTERNAL SOURCES
1) Promotion 1) Campus recruitment
2) Transfers 2) Press advertisement
3) Internal notification 3) Management
consultancy service
(Advertisement) & private employment exchanges
4) Retirement 4) Deputation of personnel or transfer
from one enterprise to another
5) Recall 5) Management training schemes
6) Former employees 6)
Walk-ins, write-ins, talk-ins
7) Miscellaneous external sources
The sources of recruitment can be broadly categorized
into internal and external sources-
1. Internal Sources of Recruitment:
Internal recruitment seeks applicants for positions from
within the company. The various internal sources include:
- Promotions and Transfers –
Promotion is an effective means using job posting and personnel records.
Job posting requires notifying vacant positions by posting notices, circulating
publications or announcing at staff meetings and inviting employees to apply.
Personnel records help discover employees who are doing jobs below their
educational qualifications or skill levels. Promotions has many advantages like
it is good public relations, builds morale, encourages competent individuals
who are ambitious, improves the probability of good selection since information
on the individual’s performance is readily available, is cheaper than going
outside to recruit, those chosen internally are familiar with the organization
thus reducing the orientation time and energy and also acts as a training
device for developing middle-level and top-level managers. However, promotions
restrict the field of selection preventing fresh blood & ideas from
entering the organization. It also leads to inbreeding in the organization.
Transfers are also important in providing employees with a broad-based view of
the organization, necessary for future promotions.
- Employee referrals-
Employees can develop good prospects for their families and friends by
acquainting them with the advantages of a job with the company, furnishing them
with introduction and encouraging them to apply. This is a very effective means
as many qualified people can be reached at a very low cost to the company. The other advantages are that the employees
would bring only those referrals that they feel would be able to fit in the
organization based on their own experience. The organization can be assured of
the reliability and the character of the referrals. In this way, the
organization can also fulfil social obligations and create goodwill.
- Former Employees-
These
include retired employees who are willing to work on a part-time basis,
individuals who left work and are willing to come back for higher
compensations. Even retrenched employees are taken up once again. The advantage
here is that the people are already known to the organization and there is no
need to find out their past performance and character. Also, there is no need
of an orientation programme for them, since they are familiar with the
organization.
- Dependence of deceased employees-
Usually, banks follow this policy. If an
employee dies, his / her spouse or son or daughter is recruited in their place.
This is usually an effective way to fulfil social obligation and create
goodwill.
- Recalls: -
When
management faces a problem, which can be solved only by a manager who has
proceeded on long leave, it may de decided to recall that persons after the
problem is solved, his leave may be extended.
- Retirements: -
At
times, management may not find suitable candidates in place of the one who had
retired, after meritorious service. Under the circumstances, management may
decide to call retired managers with new extension.
- Internal notification (advertisement): -
Sometimes,
management issues an internal notification for the benefit of existing
employees. Most employees know from their own experience about the requirement
of the job and what sort of person the company is looking for. Often employees
have friends or acquaintances who meet these requirements. Suitable persons are
appointed at the vacant posts.
Advantages of Internal Source of Recruitment:
- Internal recruitment methods are time saving.
- No separate induction program is required.
- The method increases loyalty and reduces labour turnover.
- This method is less expensive.
Disadvantages of Internal source of Recruitment:
- There is no opportunity to get new talent in this method.
- The method involves selecting people from those available in the company so there is limited scope for selection.
- There are chances of biased and partiality.
- chances of employee discontent are very high.
2. External Sources of Recruitment:
External recruitment seeks applicants for positions from sources
outside the company. They have outnumbered the internal methods. The various
external sources include:
- Professional or Trade Associations:-
Many
associations provide placement service to its members. It consists of compiling
job seeker’s lists and providing access to members during regional or national
conventions. Also, the publications of these associations carry classified
advertisements from employers interested in recruiting their members. These are
particularly useful for attracting highly educated, experienced or skilled personnel.
Also, the recruiters can zero on in specific job seekers, especially for
hard-to-fill technical posts.
- Advertisements:-
It is a
popular method of seeking recruits, as many recruiters prefer advertisements
because of their wide reach. Want ads describe the job benefits, identify the
employer and tell those interested how to apply. Newspaper is the most common
medium but for highly specialized recruits, advertisements may be placed in
professional or business journals.
Advertisements must contain proper information
like the job content, working conditions, location of job, compensation
including fringe benefits, job specifications, growth aspects, etc. The
advertisement has to sell the idea that the company and job are perfect for the
candidate. Recruitment advertisements can also serve as corporate
advertisements to build company’ image. It also cost effective.
- Employment Exchanges:-
Employment Exchanges have been set up all over the country in deference
to the provision of the Employment Exchanges (Compulsory Notification of
Vacancies) Act, 1959. The Act applies to all industrial establishments having
25 workers or more each. The Act requires all the industrial establishments to
notify the vacancies before they are filled. The major functions of the
exchanges are to increase the pool of possible applicants and to do the
preliminary screening. Thus, employment exchanges act as a link between the
employers and the prospective employees. These offices are particularly useful
to in recruiting blue-collar, white collar and technical workers.
- Campus Recruitments:-
Colleges, universities, research laboratories,
sports fields and institutes are fertile ground for recruiters, particularly
the institutes. Campus Recruitment is going global with companies like HLL,
Citibank, HCL-HP, ANZ Grindlays, L&T, Motorola and Reliance looking for
global markets. Some companies recruit a given number of candidates from these
institutes every year. Campus recruitment is so much sought after that each
college; university department or institute will have a placement officer to
handle recruitment functions. However, it is often an expensive process, even
if recruiting process produces job offers and acceptances eventually. A majority
leave the organization within the first five years of their employment. Yet, it
is a major source of recruitment for prestigious companies.
- Walk-ins, Write-ins and Talk-ins-
The
most common and least expensive approach for candidates is direct applications,
in which job seekers submit unsolicited application letters or resumes. Direct
applications can also provide a pool of potential employees to meet future
needs. From employees’ viewpoint, walk-ins are preferable as they are free from
the hassles associated with other methods of recruitment. While direct
applications are particularly effective in filling entry-level and unskilled
vacancies, some organizations compile pools of potential employees from direct
applications for skilled positions. Write-ins are those who send written
enquiries. These job seekers are asked to complete application forms for further
processing.
Talk-ins involves the job aspirants meeting the
recruiter (on an appropriated date) for detailed talks. No application is
required to be submitted to the recruiter.
- Contractors:-
They are used to recruit casual workers. The
names of the workers are not entered in the company records and, to this
extent; difficulties experienced in maintaining permanent workers are avoided.
- Consultants:-
They
are in the profession for recruiting and selecting managerial and executive
personnel. They are useful as they have nationwide contacts and lend
professionalism to the hiring process. They also keep prospective employer and
employee anonymous. However, the cost can be a deterrent factor.
- Head Hunters:-
They
are useful in specialized and skilled candidate working in a particular
company. An agent is sent to represent the recruiting company and offer is made
to the candidate. This is a useful source when both the companies involved are
in the same field, and the employee is reluctant to take the offer since he
fears, that his company is testing his loyalty.
- Radio, Television and Internet:-
Radio and television are used to
reach certain types of job applicants such as skilled workers. Radio and
television are used but sparingly, and that too, by government departments
only. Companies in the private sector are hesitant to use the media because of
high costs and also because they fear that such advertising will make the
companies look desperate and damage their conservative image. However, there is
nothing inherently desperate about using radio and television. It depends upon
what is said and how it is delivered. Internet is becoming a popular option for
recruitment today. There are specialized sites like naukri.com. Also, websites
of companies have a separate section wherein; aspirants can submit their
resumes and applications. This provides a wider reach.
- Competitors:-
This
method is popularly known as “poaching” or “raiding” which involves identifying
the right people in rival companies, offering them better terms and luring them
away. For instance, several executives of HMT left to join Titan Watch Company.
There are legal and ethical issues involved in raiding rival firms for
potential candidates. From the legal point of view, an employee is expected to
join a new organization only after obtaining a ‘no objection certificate’ from
his/ her present employer. Violating this requirement shall bind the employee
to pay a few months’ salary to his/ her present employer as a punishment.
However, there are many ethical issues attached to it.
- Mergers and Acquisitions:-
When organizations combine, they have a pool
of employees, out of whom some may not be necessary any longer. As a result,
the new organization has, in effect, a pool of qualified job applicants. As a
result, new jobs may be created. Both new and old jobs may be readily staffed
by drawing the best-qualified applicants from this employee pool. This method
facilitates the immediate implementation of an organization’s strategic plan.
It enables an organization to pursue a business plan, However, the need to displace
employees and to integrate a large number of them rather quickly into a new
organization means that the personnel-planning and selection process becomes
critical more than ever.
Advantages of External Source of Recruitment:
Advantages of External Source of Recruitment:
- The organization will have the benefit of new skills, new talents and new experiences, if people are hired from external sources.
- The management will be able to fulfil reservation requirements in favour of the disadvantaged sections of the society.
- Scope for resentment, heartburn and jealousy can be avoided by recruiting from outside.
- There is influx of new talent in this method.
- This method encourages more and more competition.
- There is lesser chance of partiality through this method.
- If options like campus recruitment have been exercised we get a chance to employ fersh graduates thus increasing employment.
Disadvantages of External Source of Recruitment:
- Better motivation and increased morale associated with promoting own employees re lost to the organization.
- External recruitment is costly because it involves recruitment cost,selection and training cost.
- If recruitment and selection processes are not properly carried out, chances of right candidates being rejected and wrong applicants being selected occur.
- This method is time consuming.
- This method reduces loyalty to the company.